PrimeTrailer – Hungarian roadside assistance platform
Started as the idea of two BME VIK engineers, today we connect drivers in trouble with the best rescuers nationwide. Real-world rescue experience and engineering know-how together deliver a system where help starts within minutes — with an upfront price, live GPS tracking, and a digital receipt.
Who are we?
PrimeTrailer is a Hungarian-built solution. We combine engineering expertise with real-world rescue experience to deliver fast and transparent help for real problems.
- A Hungarian-built platform that we refine and expand based on real rescue operations.
- Real-time location data and an offer algorithm to select reliable partners.
- Continuous improvement based on user feedback.
What do we do?
The mobile app automatically matches people requesting help with the right rescuer. We guide you from the first alert to payment.
- Reliable partner network with nationwide coverage.
- Push notifications, live map tracking, Barion payments.
- Customer support that follows through the rescue and aftercare.
- Help requests are fully initiated in the app, while the website supports information, downloads, and contact.
Why it matters to us?
When you break down, every minute counts. Our goal is to make rescue about fast help, not stress. We provide a digital ecosystem for drivers in need and predictable work with transparent settlement for partners.
How we vet our partners
The "Verified partner" badge is not automatic. Before every partner is onboarded we check vehicle suitability, response time, and prior rescue feedback. Active partners are continuously rated at the end of each rescue.
- Vehicle suitability check before onboarding.
- Response time and area coverage assessment.
- User rating collected after every single rescue.
- Automatic review triggered for partners with declining ratings.
How the 4.9/5 rating is formed
Ratings are collected directly in the app after each rescue closes. Every completed rescue gives the user the option to rate the partner and the process. The aggregate score is built exclusively from real, identifiable rescues.
Company details
PrimeTrailer is a company registered in Hungary. Contact and legal information:
- Email: [email protected]
- Phone: +36-70-752-9762
- Registration number: 57721767
- Tax number: 57721767-1-33
Contact us anytime at [email protected] – our customer support is available 24/7.
Related towing pages
Start rescues from your phone
Download the app, sign in, and start a rescue in a few taps.
Download PrimeTrailer