Privacy notice

1. Data Controller

Name: Gacsal Gergely E.V.

Registered office: 2120 Dunakeszi, Barátság útja 20. 1/5

Email: [email protected]

Privacy contact: [email protected]

2. Principles of data processing

The data controller processes personal data lawfully, fairly, transparently, for specific purposes, minimizing data, striving for accuracy, with limited retention periods, and applying appropriate security measures.

3. Data processing operations

User registration and account maintenance

Processed data: name, email, phone number, password hash, account ID, login logs.

Purpose: account creation, identification, security, customer relations.

Legal basis: contract performance, legitimate interest in maintaining security.

Towing order management

Processed data: vehicle data, locations, statuses, partner assignment, contact details.

Purpose: order mediation, fulfillment tracking, dispute management.

Legal basis: contract performance.

Location data and live tracking

Processed data: GPS coordinates, route, status-related location data.

Purpose: partner assignment, estimated time of arrival (ETA), live tracking, performance verification.

Legal basis: contract performance.

Payment and transaction handling

Processed data: payment status, transaction IDs, Barion Payment ID.

Purpose: processing online payments, settlement, fraud prevention.

Legal basis: contract performance, legal obligation.

4. Infrastructure and processors

PrimeTrailer systems run on OVHcloud VPS (within the EEA). Web traffic protection is provided by Cloudflare.

• OVH SAS – Infrastructure and hosting.
• Cloudflare, Inc. – CDN/WAF protection, DNS, Turnstile form protection.
• Barion Payment Zrt. – Payment services.
• Számlázz.hu (KBOSS.hu Kft.) – Billing.
• Brevo – Transactional emails.
• Google Firebase (FCM) – Push notifications.
• Mapbox – Map services.

5. Data retention

• Account data: until account deletion.
• Order data: for 5 years from the order.
• Billing data: according to legal requirements (8 years).

6. Data subject rights

You have the right to access, rectification, erasure, restriction of processing, data portability, and the right to object. You can send your requests to [email protected].

7. Legal remedy

You can file a complaint with NAIH (www.naih.hu) or turn to a court.