Casco and towing: when does the insurer pay?
Casco terms differ by insurer, but towing reimbursement logic is similar. Here are the key points so your claim does not fail on paperwork.
When can towing be reimbursed?
- If your policy includes assistance or towing cover.
- If the event matches policy conditions (accident, technical failure, etc.).
- If documentation is complete: towing receipt, photos, report, and basic data.
Which documents are typically needed?
- Towing invoice or receipt.
- Accident documentation / scene photos.
- Policy number and claim number.
- Workshop feedback if required.
How to speed up the process
- Report the event on the day of rescue.
- Keep all documents digitally organized in one place.
- Do not postpone collecting rescue-related details.